Run your ISP with Ease
The all-in-one platform for MikroTik-powered ISPs. Bills go out on their own, customers pay and get support without calling you, and every router stays under control from one screen. Start free with up to 60 subscribers — no credit card, no trial countdown.
- System Reliability
- 95%
- Data Reliability
- 99%
- Uptime
- 99.99%
Dashboard
Network overview
Subscribers
1,284
+24 this week
Revenue
₱642k
+8.2%
Due soon
37
2 in grace
Traffic last 24h
Mbps
Go live in three steps.
Connect your MikroTik routers and run your ISP from day one. A guided setup walks you through it the first time you log in.
Get Started in Seconds
Log in with Google, or sign up with your email. Your workspace starts on the free plan right away — no card, no sales call, nothing to wait for.
Quick Router Setup
Add your MikroTik router to the platform effortlessly and begin monitoring your ISP instantly.
Import Subscribers
Sync existing PPP secrets from your MikroTik router and automatically assign them to subscriber accounts with the correct details.
Every part of your operation, in one place.
Manage Every MikroTik from One Console
No need to manually configure every MikroTik router. Easily apply and manage different MikroTik configurations across your network in just a few clicks.
- Load balancing configuration made simple, choose the setup technique that fits your network.
- Is your subscriber experiencing in-game lag? Just enable the Game Priority configuration with a single click, and you're all set.
Manage your PPPoE secrets with ease
Add a new PPPoE client or select an existing one from your MikroTik router, then enter the details. That’s it, your subscribers are now easy to manage from the Subscribers table.
- Monitor connection status in real time
- One-click deactivate / reactivate / refresh
- Prepaid & postpaid models, side by side
Bills generate, payments reconnect automatically.
Automatically create bills, notify customers before due dates, manage grace rules, and restore service instantly after successful payment.
- Statement-of-Account PDF per subscriber
- Email notifications via your own SMTP
- Approval workflow for cancellations & refunds
Simplify Daily Support with Device Mapping & Tagging
Easily create subscriber and custom map pins to visualize your network. Manage device tagging with custom pin assignments and link devices across your entire infrastructure for faster troubleshooting and support.
- Pin and manage subscriber locations with ease
- Create custom network pins, attach devices, and connect them across your infrastructure
- Guide users seamlessly to exact pin locations
Your Messenger inbox answers customers at 2 AM
Customers message your Facebook Page at every hour of the night. ProTik Manager replies in the language they wrote in, checks their real account before it says anything, and quietly opens a ticket for your team when a person is genuinely needed.
- Answers from your own knowledge base — upload your setup guides and modem manuals once
- Looks up the real balance, due date and connection status before replying, so nothing is guessed
- Post an outage for an area and it stops sending those customers through pointless reboots
- Set the hours it works, and it steps aside the moment your staff reply from the inbox
Messenger
Your Facebook Page · 2:14 AM
Ticket TKT-000148 opened for your team
Account verified · line reachable · no outage posted for this area
Let customers pay, check and report without calling you
Every subscriber gets their own login on the web or the Android app: bills, payment history, Statement of Account, online payment and a support ticket that lands straight in your team's queue. The calls you stop taking are the point.
- Pay online through Xendit or PayMongo — service is restored automatically the moment payment clears
- Statement of Account downloaded or emailed on demand, protected by a one-time code
- Support tickets with photos attached, so your technician knows what to bring
- Prepaid customers top themselves up from the portal without messaging anyone
My account
Juan dela Cruz
Amount due
₱1,568.00
Everything you need is just a few clicks away.
One platform for the whole operation — from the router, to the invoice, to the customer’s Messenger chat.
Dashboard & Router Metrics
A KPI dashboard the moment you log in, plus per-router live metrics so you always know the state of your network.
Router management
Easily deploy MikroTik configurations using an installation wizard for PPPoE Server, DNS, Hotspot, Load Balancing, Game Priority, and more.
Subscriber CRM
Import your existing PPP secrets in one go, then keep each customer — plan, live session, billing history, group — in a single record that provisions the router for you.
Internet Plans
Build your plans once, connect them to PPP profiles, and let every new subscriber be deployed seamlessly and consistently, no manual work needed.
Billing automation
Bills generate on schedule with Statement-of-Account PDFs and automated emails sent over your own SMTP. Mark paid, roll the next cycle, handle cancellations, and keep a full change history
Online Payments
Accept payments through Xendit or PayMongo with verified webhook confirmation, subscribers are automatically reconnected the moment payment lands.
Reporting & accounting
Aggregate bills and transactions into clear financial figures, record one-off income and expenses, and track transfers between team members, all in one ledger.
Network Tools
Easily troubleshoot network issues straight from your browser, no WinBox needed. Built-in uptime monitoring and an interactive ping tool let you catch outages and debug connectivity fast.
Grace Period
Postpaid customers aren't cut off the moment a bill is due — they keep their connection through a grace window that gives them time to pay before the account is suspended. Near-due bills are surfaced ahead of time so your team can follow up early.
Subscriber Self-Service Portal
A dedicated portal where your customers sign in by email or Google, view their bills, and pay online on their own, cutting down everyday support requests.
Approval Workflow
Sensitive actions like cancelling a bill become approval requests instead of instant changes, a built-in maker-checker layer for your team.
Audit Logging
A system log records key actions across the platform, who did it, what changed, when, and from which IP address, so every change made by your team stays accountable and easy to trace.
Roles & Permissions
Give every staff member exactly the access they need and nothing more. Stack roles, hide the pages they should not see, and keep the risky actions behind an approval.
Automated Backups
The entire database is backed up on a schedule and copied off-site to Google Drive automatically, so your data stays protected and recoverable, with nothing for you to set up or maintain.
Installable PWA
The admin app installs like a native app on mobile devices and updates itself automatically.
Field Tech Map & Navigation
Plot every subscriber and piece of infrastructure — OLTs, splitters, switches, routers — on a live map, wire device ports to subscribers, get turn-by-turn navigation to any pin, and see where your field team is right now.
User Management
Create dedicated accounts for every employee and assign role-based permissions that control exactly what each one can see and do, so your team gets precisely the access they need and nothing more.
Request Management
Stay in control of sensitive actions with a built-in approval queue where you review, approve, or decline every request your staff submits before it ever takes effect.
AI Chat Assistant
Your Facebook Page answers customers around the clock in their own language, checks their real account before it replies, and opens a ticket for your team when a person is actually needed.
Support Tickets
Every complaint lands in one queue instead of five chat threads. Customers file from the portal or the app with photos attached, your team replies, and nothing gets forgotten.
SMS Broadcast
Tell everyone about an outage or a maintenance window in one send. Pick whole groups or individual customers, and a household sharing one number still only gets one text.
Network Advisory
Post an outage once and your staff, the portal and the AI assistant all tell customers the same thing, instead of walking someone through a reboot that cannot fix a cut fiber.
Payment Reminder Page
Overdue subscribers land on your own reminder page the next time they open a browser, with your message and your images. No phone call, no house visit.
Prepaid & Postpaid
Run both models side by side. Postpaid bills roll on a cycle with a grace window; prepaid customers are activated and cut off automatically for the days they paid for, and top themselves up from the portal.
Fiber & Wireless Devices
Ubiquiti antennas and VSOL GPON OLTs sit on the same screen as your routers. Check status, authorise or reboot an ONU, and schedule antenna reboots without driving to the site.
Inventory & Stock
Track the routers, ONUs and cable you hold. Stock only moves through a permanent record, so you always know who took what, and when.
Customer Mobile App
Your subscribers get a real Android app for their bills, payments, Statement of Account and support tickets, using the same account they have on the web.
Ready to run your ISP on autopilot?
Join ISP owners who have moved beyond spreadsheets, manual operations, and after-hours billing by switching to ProtikManager.